VIDEO: Meet The Beautiful Woman Behind MTN’s Customer Care Voices – “Sorry, You Have Insufficient Funds Please Recharge”

Home / News / VIDEO: Meet The Beautiful Woman Behind MTN’s Customer Care Voices – “Sorry, You Have Insufficient Funds Please Recharge”

The lady behind the popular voice for the famous MTN customer care voice has been uncovered and you’ll be glad to know she’s an African.

She is a South African actress identified as Kgomotso Christopher. Kgomotso Christopher, who was spotted in a video recording the popular “you have insufficient funds please recharge” – among other services offered by MTN, is a graduate of Columbia University in New York, USA.

While many network subscribers had unconsciously linked the voice to a white woman, Kgomotso Christopher who took to her twitter account to confirm the revelation, said she’s been in the business for over six years.

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She wrote;

“Yep. I am glad you remember what I’ve always said. Remember I said for long

voicework was my main income stream because I had no fulltime acting work…infact it was this consistent MTN work I was referring to. I am sure some of them are. They still use the recordings made with the previous voice artist before I started doing the prompts in 2012

The recordings are called (ivr) internal voice recording. So the established style/tone of the recording voice. I have done the voice for a while. But there were other artists who may be white who also did and those recording are still also used. Also, when I am not available, they use a similar voice, so the MTN phone voice stays consistent”.

In a clip posted to Instagram, Kgomotso is seen recording phrases for MTN’s interactive voice response (IVR) system.

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“Greetings from the MTN lady who tells you when ‘you have insufficient airtime to make this call’,” Kgomosto captioned the clip.

Watch video below:

 

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About Osarfo Anthony

Osarfo Anthony is a Ghanaian Arts/Entertainment Writer, Screenwriter, and Content Developer. He is the Owner/Managing Editor of Presspeep.com.Highly opinionated Osarfo has over 10 years of experience as an Art/Entertainment Writer in print and online publication. He says of his writing nose: “I write with the precision of an engineer and the depth of a sage.”

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